Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to nathanxu168@hotmail.com .
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- Pre Sale Questions
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
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Pre Sale Questions
Q:“ Do you ship internationally?”
Yes! We offer free worldwide shipping on all orders. No matter where you are, we'll make sure your gear arrives safely at your doorstep.
Q: “How long will it take to receive my order?”
Processing typically takes 1–3 business days. Shipping times vary by region, but most international orders arrive within 7–15 business days.
Q: “What’s your return policy?”
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days of receiving your order for a full refund or exchange.
Q: “Are the darts suitable for beginners?”
Absolutely! Our dart sets are designed for both beginners and experienced throwers. Each product includes details on weight, balance, and material to help you find the perfect fit.
Q: “Do you sell replacement parts or accessories?”
Yes, we offer a selection of replacement dart tips, shafts, and flight sets to keep your gear in top condition.
Q: “Are your throwing products safe for indoor use?”
Some models are designed for indoor practice, while others are better suited for outdoor use. Please check each product description and always follow safety guidelines.
Q: “How can I track my order?”
Once your order ships, you’ll receive a tracking number via email so you can monitor its journey every step of the way.
Q:"Can I cancel or change my order?"
If your order hasn’t been processed yet, we’ll do our best to make changes. Please contact us as soon as possible at [your email/contact page].
Q:"Do you offer discounts for bulk or wholesale orders?"
Yes, we support group buys, clubs, and resellers. Please reach out to us for custom pricing or wholesale inquiries
Q:"How can I contact customer service?"
You can email us at [nathanxu168@hotmail.com .], or use the Contact Us page on our website. We aim to respond within 24 hours on business days.