FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to nathanxu168@hotmail.com .

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  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Yes! We offer free worldwide shipping on all orders. No matter where you are, we'll make sure your gear arrives safely at your doorstep.
Processing typically takes 1–3 business days. Shipping times vary by region, but most international orders arrive within 7–15 business days.
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days of receiving your order for a full refund or exchange.
Absolutely! Our dart sets are designed for both beginners and experienced throwers. Each product includes details on weight, balance, and material to help you find the perfect fit.
Yes, we offer a selection of replacement dart tips, shafts, and flight sets to keep your gear in top condition.
Some models are designed for indoor practice, while others are better suited for outdoor use. Please check each product description and always follow safety guidelines.
Once your order ships, you’ll receive a tracking number via email so you can monitor its journey every step of the way.
If your order hasn’t been processed yet, we’ll do our best to make changes. Please contact us as soon as possible at [your email/contact page].
Yes, we support group buys, clubs, and resellers. Please reach out to us for custom pricing or wholesale inquiries
You can email us at [nathanxu168@hotmail.com .], or use the Contact Us page on our website. We aim to respond within 24 hours on business days.