Shipping policy

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Times

We offer free standard worldwide shipping. Delivery time estimates:

• United States & Canada: 7–12 business days

• Europe: 7–15 business days

• Asia & Oceania: 7–14 business days

• South America & Africa: 10–20 business days

Please note: Shipping times may vary depending on local customs and postal services.

3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to check your parcel’s status at any time.

4. Customs, Duties, and Taxes
We are not responsible for any customs or import duties that may apply. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delays and Lost Packages
While we strive to deliver on time, unexpected delays (such as weather, customs clearance, or high season) may occur. If your package is significantly delayed or appears lost, please contact us—we’ll do our best to help.

6. Incorrect Shipping Information
Please ensure your address is correct when placing your order. If a package is returned due to incorrect or incomplete address details, reshipping costs may apply.

7. Questions or Concerns
If you have any issues with your order or shipping status, feel free to contact our support team at [support@example.com]. We're happy to help!